We provide returns or exchanges for Pepper Essentials, Pepper Premium, Pepper Pro, and Pepper Goods up to 30 days after delivery. Items from our Global Brands must be returned up to 3 days after delivery.
The items must be returned in their original condition and packaging.
We cannot issue refunds, returns, or exchanges for products that have been used, washed, worn, or altered.
In case the replacement item is out of stock, you will receive a Pepper Shop gift card in the denomination closest to the replacement item’s value.
To start a return or exchange, email us at firstname.lastname@example.org with your Order Number, items to return, and reasons for return/exchange. Our team will send you detailed instructions on how to return your purchase.
For damaged or incorrect items:
We do our best to make sure orders arrive in perfect condition, but accidents can happen. Please email us at email@example.com with photos of the damaged/incorrect item, together with details describing the issue, so we can sort this out for you as soon as possible. Our team will keep in touch throughout the return and replacement process.
A bit on the expensive side but so worth it! It really cuts through tomatoes without making a mess and has a good grip on the handle. Also noticed that my bread doesnt leave as much crumbs when I use this knife which is amazing!
realized that it can do so much more than just slice bread so now I use it for pineapples, watermelon, cakes, croissants, almost everything out there, honestly :)) I'm so glad I bought this and is super worth it
Works for cake leveling!
Though this is a bread knife, I bought it to level my cakes and it worked perfectly! It had just the right amount of weight and was sharp enough to cut through the layers with ease 😍
My last bread knife was just something I picked up from the grocery and didn't give much thought about it but I always seemed to struggle slicing things with it espeially those with hard crusts like sourdough. Imagine the shock I had when I got this knife HAHAHA it was so smooth and felt miles away from the previous knife I owned
The reviews don't lie and this is such a beautiful and high quality knife. Defnitely a keeper!